Refund policy

Returns + Exchanges

We hope you LOVE everything you order from Christel’s Boutique! ♡ But we totally understand that sometimes something just doesn’t work out.

Returns are accepted within 14 days of delivery for store credit only.

To be eligible for a return, items must be unworn, unwashed, unaltered, and in their original condition with all tags attached. Items with makeup, deodorant, perfume, pet hair, or other signs of wear will not be accepted.

Return shipping costs are the responsibility of the customer. Original shipping charges are non-refundable.

Final Sale

Sale and clearance items, jewelry and accessories, bodysuits, and any items specifically marked Final Sale cannot be returned.

Exchanges

Due to our limited quantities, we do not offer direct exchanges. If you need a different size, you may return your item for store credit and place a new order for the size you need, if available.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us within 3 days of delivery so we can make it right. Please include your order number and photos of the item.

Christel’s Boutique reserves the right to refuse returns that do not meet the requirements above.